Alongside our regular activities we also run workshops and training courses, working in partnership with other organisations, to help you broaden your awareness and learn new skills for volunteering, employment or career progression. Everyone is welcome to join our activities and training, which are free of charge. However, as a charity, Faversham Umbrella is not publicly funded and donations to support our work are always very welcome!
See below for our current range of courses – please note that booking is essential for all courses via info@favershamumbrella.org or call 01795 229143 during opening hours.
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20th September 9:30-1:00
27th September 9:30-1:00
Introduce the skills and personal qualities required for careers and job opportunities within the customer service sector. e.g. Dealing with the public face to face; Dealing with complaints; Codes of practice and legislation that apply to the Customer service sector. Photo ID must be shown at the start of the course. Please book via our email address.
Contact: info@favershamumbrella.org
2nd October 9:00-5:00pm
This one-day Emergency First Aid at Work (EFAW) course is recommended for those wishing to become nominated emergency first aiders in workplaces. It is a classroom-based course with practical assessments and a short, multiple-choice question paper at the end. Emergency First Aid at Work certificate will be issued upon successful completion, which is valid for 3 years. Photo ID must be shown at the start of the course. Please book via our email address.
Contact: info@favershamumbrella.org
23rd October 9:30-1:00
Raise awareness of Safeguarding and familiarise participants with reporting procedures; Safeguarding principles; How to recognise abuse; Seeking help and information sharing. Photo ID must be shown at the start of the course. Please book via our email address.
Contact: info@favershamumbrella.org
6th November 10:00-2:30pm
13th November 10:00-2:30pm
This course provides you with an opportunity to learn some skills to reduce the likelihood of abusive and threatening behaviour. You may only experience a small percentage of abusive, threatening or violent situations at work, but when they do occur, they can have a huge impact on your quality of life. By attending this course, you will learn a range of ways to deal with difficult situations, which will develop your knowledge, ability to deal with conflict situations and your confidence. Please book via our email address
Contact: info@favershamumbrella.org
20th November 10:00-3:00pm
This qualification is designed to provide knowledge and understanding of food allergens and foods that commonly cause intolerances, the importance of effectively communicating information regarding allergenic ingredients to customers, and how staff can minimise the risk of cross- contamination. Book through the email below. Photo ID required upon arrival to the course
Contact: info@favershamumbrella.org
29th November 10:00-12:00
Introduce people to the art of Mindfulness. Explore the reasons behind Mindfulness and try out some practical activities. Mindful language, how do we use this? Autogenic relaxation - a practical exercise. Guided relaxation - a practical exercise. How can it help you in your everyday life? Please book via our email address
Contact: info@favershamumbrella.org